ACTIVITIES
Surveys in the areas of social and market research and ad hoc research in the b2b and b2c segments.
SERVICES
Planning, Fieldwork, Data Processing and Analysis, Reports
MAIN RESEARCH SECTORS
Mass consumption, industrial, services, public utilities, public administration
GEOGRAPHICAL AREAS OF SAMPLING
Mainly in: Europe, often in: North and South America and occasionally in: Asia, including the Indian subcontinent and the Russian Federation
RESEARCH GOALS
Public image and public awareness: positioning, awareness, atmosphere, corporate communication
Advertising: advertising tests, pre- and post-testing
Consumers: customer satisfaction, demand segmentation (behavioural and benefit segmentation)
Retail: mystery shopping, analysis of location potential
Pricing: price sensitivity analysis
Service/product: potential analysis, naming test, packaging test, concept and product test, product development and product launch
METHODOLOGIES
Qualitative: focus groups and in-depth interviews
Quantitative: telephone, personal and web (cati, capi and cawi technologies)